For kids' party services, your booking is confirmed only after you receive a confirmation message from us and full payment has been received.
Invoice Requests:
If you require an invoice, please inform us, and we will provide it upon request.
Corporate and School Events:
For corporate or school events, we accept payment terms. Please contact us to discuss the specific terms and payment arrangements.
Cancellation Policy:
Full Refund: Cancellations made at least 7 days before the event will receive a full refund.
80% Refund: Cancellations made less than 7 days before the event will qualify for an 80% refund.
50% Refund: Cancellations made within 48 hours of the event will receive a 50% refund.
Changes to Booking:
If you need to make changes to the services, timing, or duration after your booking is confirmed, we will try our best to accommodate your requests, depending on availability.
If we are unable to accommodate the requested changes, cancellation policies as per the above clauses (3 & 4) will apply.
Agreement:
By booking our services, you agree to enter into a mutual agreement with E Magical Moment. We are committed to providing a magical experience for your event.
