Frequently Asked Questions

1. When should we book your services?


We recommend booking our entertainment services as early as possible to secure your preferred date and time. Bookings are confirmed on a first-come, first-served basis, and only confirmed reservations will receive a confirmation email or WhatsApp message.

2. What do we need to provide, and how much space is required?

We bring all necessary equipment, including a sound system for our magic shows and interactive games. We require a minimum of 1 meter of space for children to sit comfortably during the magic show and move around during games.
For face painting, glitter tattoos, or caricatures, please provide a table and chairs for our artists.

3. What is the recommended programme timing?

For the best experience, we usually recommend starting the entertainment about 30 to 45 minutes after the party begins so most guests have time to arrive. For packages that include both main entertainment and side entertainment, it is often best to begin with the side entertainment first. Our entertainers will usually arrive about 10 to 15 minutes before the scheduled entertainment time to prepare.


4. Do you include live animals in your magic show?

Our standard magic show does not include live animals. If you are interested in an entertainment option that includes live animals, please send us an enquiry, and we can let you know what options may be available. 


5. Can the magic show be customised?

Our magic shows are generally not customised in terms of the actual show content. This is because the routines, presentation, words used during the performance, and accompanying music have been carefully developed and refined over the years for strong participation, smooth flow, and a consistently enjoyable experience for the audience.

If a routine is changed or something new is added specially for one event or theme without enough time to test it properly, the show may not feel as smooth, engaging, or enjoyable as the version the entertainer already knows works well.

From time to time, our entertainers may still make small adjustments to the show based on the children’s age group, response, and participation level on the day. However, the overall structure and main routines are usually kept to the format the entertainer is most experienced and confident performing.

6. What games do you usually include in the games session?

Our games session is designed to be simple, interactive, and enjoyable so that children can participate comfortably. We offer a variety of familiar and easy-to-play party games, such as Musical Statues, Limbo Dance, Simon Says, Ping Pong Race, Ring Toss, and more.
Each session lasts approximately 30 minutes and usually includes around 4 to 5 games. The exact games conducted may vary depending on the children’s age group, response, and participation level on the day, allowing the session to flow more naturally while keeping the children engaged throughout.
Mini prizes are also included for the children, such as biscuit confectionery, small toys, and candies.

Booking & Packages

What age group are your party packages suitable for?

Our fun and interactive magic show and games sessions are generally recommended for children aged 4 to 12. Side entertainment options are suitable for children aged 3 to 12.

How many children can your party entertainment cater for?

Our programmes can cater to both small and larger groups. For private birthday parties, around 10 to 20 children usually gives a very comfortable and engaging experience for the main entertainment. For side entertainment, one artist can generally cater to around 15 to 25 children per hour, depending on the selected activity.

Is there a limit to the number of guests?

There is no strict guest limit for a private party booking. The best setup depends on the selected entertainment, venue space, and how many children will be actively participating. If you are expecting a larger group, please let us know and we can advise accordingly.

Should a parent or guardian be present during the party?

Yes, we strongly recommend that a parent or adult be present throughout the session, especially for younger children. Our role is to provide the entertainment and help the programme flow smoothly, while adult supervision helps the event run better overall.

Can the package be customised?

Yes. If you do not see a package that fits your needs, we can recommend a customised package based on your child’s age, party size, venue, and preferred activities.

Venue & Setup

What do we need to provide for the booking?

For most bookings, we bring the necessary equipment and materials for the entertainment itself. Depending on the selected service, we may require the following from the venue host:

  • Face painting, glitter tattoo, or caricature: 1 table and 2 chairs
  • Sand art: 1 big table for setup
  • Balloon sculpting: 1 chair for setup
  • Magic show: a comfortable seating area for the children, either on chairs or on the floor with a mat
  • Games: a larger open space for children to move, run, and participate comfortably

What kind of space is needed for a magic show?

For a magic show, we recommend a comfortable seating area where the children can sit and watch the performance clearly. This can be on chairs or on the floor with a mat. It also helps to have some open space between the audience and the magician for better visibility and flow.

What kind of space is needed for games?

For games, we recommend a larger open space so the children can move around comfortably and participate safely.

Is it better to hold the entertainment indoors or outdoors?

Indoor venues are generally better for magic shows and hosted games because they provide better control over weather, noise, and distractions. If you are planning an outdoor party, feel free to let us know and we can advise based on your venue setup.

Magic Show & Games

What is included in the magic show packages?

For magic show packages, we provide a professional sound system with microphone and music. The birthday child will also be invited to take part in a special magic moment during the performance. We also recommend having a proper seating area so the children can enjoy the show comfortably.

Will the birthday child be involved in the magic show?

Yes. The birthday child will usually be invited to participate in a special magic moment during the show, making the celebration more memorable.

What is included in the games packages?

For games packages, we provide a professional sound system with microphone and music. Depending on the number and age of the children, we will conduct a suitable number (4 - 6 games) of engaging games. Game packages may also include mini prizes for the children.

What is cake cutting hosting?

During the cake cutting segment, our magician or host will gather the children around the cake table and lead the birthday song after the entertainment session. This segment usually lasts about 5 to 10 minutes.

Payment, Changes & Cancellation

What are your payment terms?

Full payment is required to confirm the booking. Once payment is received, we will send you a confirmation message.

Why is full payment required to confirm the booking?

Full payment is required to reserve the selected service slot, talent, or equipment for your event. We have limited availability, especially on popular dates, and advance payment helps us secure your booking properly.

It also ensures the arrangement is confirmed clearly before the event day, where our entertainers will not be collecting payment during the party, as this helps avoid disruption to the programme and ensures a smoother experience for both clients and entertainers.

How can I be assured that my booking is secure?

We are a registered business and have been operating for over 10 years. You may also refer to our reviews on Google and Facebook. Our business registration number is 53205395L.

What is your cancellation policy?

If your current policy remains the same, you can keep it as:

  • Full refund for cancellations made at least 7 days before the event
  • 80% refund for cancellations made less than 7 days but more than 48 hours before the event
  • 50% refund for cancellations made within 48 hours of the event

What happens if I need to make changes after booking?

We will do our best to accommodate changes, subject to availability. If we are unable to accommodate the requested changes, the cancellation and refund policy will apply according to the booking terms.

Recommendations / Events

What side entertainment options do you recommend?

Some of our popular side entertainment options include:

  • Balloon Sculpting for a fun balloon souvenir
  • Face Painting for colourful party designs
  • Glitter Tattoo for waterproof and longer-lasting designs
  • Caricature for personalised keepsakes
  • Sand Art for a hands-on activity option

When should food be served?

It is usually best to avoid serving the main meal during the magic show or games session, so the children can stay focused and participate comfortably. Having meals/food before or after our main program will be a better arrangement.

Do you provide services for events other than children’s birthday parties?

Yes. We also provide entertainment for other events such as corporate functions, community events, school events, and private parties.

Are the package prices for public events too?

The listed birthday party packages are for private and personal parties only. For public events, school events, corporate family days, or larger functions, please contact us for a separate quotation.

What happens if I need to make changes after booking?

We will do our best to accommodate changes, subject to availability. If we are unable to accommodate the requested changes, the cancellation and refund policy will apply according to the booking terms.